Support
Need help with Milevora? Email support@milevora.com. We usually reply within 2 business days.
Subscriptions
How do I restore my purchase on a new iPhone?
Open Milevora, go to More → Milevora Pro and tap Restore Purchases while signed in with the same Apple ID you used to subscribe.
How do I cancel?
Open the iPhone Settings app, tap your name, then Subscriptions → Milevora → Cancel Subscription. You keep Pro until the end of the period you paid for.
How do I get a refund?
Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com.
Your data
Will my records move to a new iPhone?
Your records live on your device. They move with an iCloud or computer backup of your iPhone. You can also save a backup file from More → Your data → Save a backup file.
How do I delete everything?
Go to More → Your data → Delete all data. This removes every record and receipt photo from your device.
Taxes
Why is my state shown as “simplified”?
Some states have phase-outs or special rules that the app approximates. Tap Taxes → Show how this was calculated to see exactly what is simplified for your state. You can also enter your own state rate.
Should I use the standard mileage rate or actual expenses?
That depends on your vehicle and history; some switches between methods are restricted. Milevora supports both — choose in More → Settings — but ask your tax preparer which is right for you.
Milevora provides recordkeeping and estimates only and is not a tax preparer.